At Prometeo Talent, our mission is to connect outstanding talent 🌟 with leading companies. We have teamed up with a firm that offers a customizable software platform powered by AWS ☁️. This platform is designed to assist a variety of clients, including financial service providers, debt collection agencies, debt buyers, telecommunications companies, and utility providers, in achieving optimal outcomes when engaging with customers facing financial difficulties.

👉🏼 Our Proposal 

We are looking for a DevOps Engineer to join our client’s team and lead the support of critical software applications. This role focuses on AWS infrastructure ☁️ and combines client-centric project delivery with level-3 technical support and continuous improvements through automation 🔧.

The ideal candidate should have experience in core AWS services, network connectivity, cybersecurity 🔒, Linux, scripting, and monitoring tools. Familiarity with third-party IDP integration and vendor-managed services will be a plus.

👉🏼 Your main responsibilities will be...

- Be the bridge that connects product development with the ProdOps SRE/Support teams! Your role is vital in ensuring seamless service continuity, driving continuous improvement, and upholding technical excellence. 

- Embrace a cross-functional role where you’ll collaborate with diverse teams to identify and tackle operational gaps! Focus on key areas like metrics, automation, cost/risk management, performance, reliability, and cloud best practices. 

- Work hand-in-hand with Project Managers and Scrum Masters to gather, estimate, prioritize, and deliver both internal and external technical project requirements.

- As Level 3 support, take charge of escalated incidents, ensuring they’re resolved within defined SLAs.

- Define and document standard runbooks and operating procedures while creating and maintaining clear system architecture diagrams.

- You’ll be accountable for executing periodic release deployments across Dev, CQA, and Production environments with precision, primarily during our client-contracted maintenance windows (mostly Sunday 1 AM-5 AM US CST)

👉🏼 Required Qualifications

• Bachelor's degree in CS or equivalent with 7+ years of experience, preferably in financial services. 

• 5+ years as a Lead or Senior ProdOps/DevOps Engineer, focusing on Java applications in AWS environments. 

• AWS Certification and Java Application Development experience required.

• Familiarity with AWS constructs (EC2, S3, VPC, etc.) and secure connectivity (VPN, Zero Trust). 

• Proficient in scripting languages (Shell, Perl, Python, Ruby) and CI/CD tools (Terraform, CloudFormation). 

• Knowledge of security principles and database concepts (SQL, AWS Aurora/RDS).

👉🏼 What do we offer?

• Direct Employment: Join us as a valued team member! 🤝
• Vacations and National Holidays: Enjoy time off to recharge! 🌴
• Health Insurance: Your well-being matters to us! 🏥
• Hybrid Work: Work 3 days in the office in Santiago and enjoy the flexibility! 🏢✨