Senior Customer Delivery Consulting Engineer | 100% Remote | LATAM

🚀 Join a fast-growing technology services company working at the intersection of networking, customer delivery, and advanced infrastructure solutions. 🚀

About Us

Prometeo Talent is a recruitment firm with a strong presence across the Americas and Europe. We specialize in connecting companies with highly specialized technology professionals.

We’re partnering with a global technology services company that supports enterprise and service provider customers in the validation, integration, and adoption of advanced networking solutions, working closely with industry-leading technology partners and Cisco technologies. In this role, you’ll work as a Cisco Red Badge consultant, engaged through a provider but embedded on Cisco client projects, collaborating closely with Cisco technologies and top-tier industry partners.

About the Role

We’re looking for a Senior Customer Delivery Consulting Engineer to support the validation, integration, and delivery of complex, customer-specific network solutions.

This is a highly technical, hands-on, and customer-facing role, ideal for a senior network engineer who enjoys working closely with customers, validating designs, troubleshooting complex scenarios, and ensuring the successful delivery and adoption of next-generation network technologies.

As part of this role, you’ll work embedded with Cisco technologies and delivery teams, operating as a Red Badge engineer through our client engagement — a highly valued career path for professionals aiming to grow toward a future Blue Badge trajectory.

You’ll collaborate closely with internal engineering teams, solution architects, and customer stakeholders to ensure solutions are properly validated and delivered in line with customer requirements.

What You Will Do

• Plan and execute solution validation activities in collaboration with customers and internal stakeholders

• Implement and integrate complex network platforms and technologies in laboratory environments

• Validate architectures, develop test plans, and document results clearly

• Troubleshoot complex network issues across routing, switching, VPN, and MPLS environments

• Collaborate with engineering teams to identify issues and drive successful solution delivery

• Act as a technical point of contact for customers during solution validation and delivery phases

Requirements (Must-Have)

• 5+ years of hands-on experience with Catalyst 8000, ASR, and ISR platforms, plus strong experience with Cisco IOS-XE and IOS-XR

• Strong customer-facing experience, comfortable working directly with technical stakeholders

• Hands-on experience troubleshooting complex enterprise or service provider network environments

• Solid understanding of Layer 2 switching, Layer 3 routing, and routing protocols (OSPF, IS-IS, BGP)

• Practical experience with VPN technologies (IPsec, DMVPN, IKE/ISAKMP) and MPLS

• Strong understanding of network services such as NAT, QoS, SNMP, and TACACS

• Upper-Intermediate to Advanced English, comfortable leading customer meetings and producing technical documentation

Nice to Have

• Basic working knowledge of YANG models, configuration management, APIs, and operational models

• Some experience with automation or orchestration tools (Python, Ansible, Terraform)

• Experience supporting large-scale enterprise or service provider network deployments

• Familiarity with network management and monitoring tools

• Exposure to solution design concepts such as DMVPN and hub-and-spoke topologies

• CCNA or CCNP level certification

• Experience using industry network testing tools such as Spirent or Ixia

Why Join Us?

🚀 Red Badge positioning through our client engagement, a proven career accelerator for engineers aspiring to grow into Blue Badge roles over time
🏖️ 15 business days of PTO
💻 Company-provided computer
📅 Local holidays
🏥 USD 250 monthly allowance for health and mobile expenses
🌍 100% remote work
🎯 High-impact role supporting customer delivery and validation of advanced network solutions
🤝 Collaboration with senior engineering and customer-facing technical teams